Before Choosing Their Ring
Everything You
Everything You
Need To Know
Honest answers and expert guidance to help you choose with confidence.
Diamond Quality
IGI-certified lab-grown diamonds, D–F colour and VVS clarity, chosen for exceptional brilliance.
Delivery & Packaging
Complimentary, fully insured UK delivery in our signature presentation box, with certificate included.
Lifetime Support
Complimentary resizing and a lifetime manufacturing warranty on every Isla Bella ring.
About Lab-Grown Diamonds
Identical to a mined diamond in every meaningful way. An Isla Bella diamond possesses the same chemical composition, fire, and brilliance as a mined stone — simply created with modern precision rather than extracted from the earth.
No. Even experienced gemologists cannot distinguish between them without specialist testing. Every Isla Bella diamond is IGI-certified, confirming its authenticity and quality.
Lab-grown diamonds allow you to choose a larger, higher-quality stone for your budget — without compromising on beauty or brilliance. More of your investment goes into the diamond itself.
IGI (International Gemological Institute) is one of the world's leading independent diamond grading laboratories. Every Isla Bella diamond comes with a certificate detailing its cut, colour, clarity, and carat weight — full transparency in every purchase.
Quality & Craftsmanship
Every Isla Bella diamond meets our premium standard — D–F colour for a bright white appearance, VVS clarity for exceptional purity, and Excellent cut for maximum brilliance. We do not offer lower-grade stones or misleading entry prices.
Yes. Every ring is independently hallmarked by the Edinburgh Assay Office, confirming the metal purity meets official British standards. Each ring carries our unique Sponsor's Mark registered in Edinburgh — your guarantee that what you receive is exactly what it claims to be. View the Edinburgh Assay Office.
You can choose from 18k White Gold, 18k Yellow Gold, or Platinum when designing your ring in our Ring Builder.
Yes — every Isla Bella ring includes a Lifetime Warranty covering manufacturing defects and craftsmanship.
Ordering & Delivery
Yes — every Isla Bella ring is made to order. Your ring is crafted specifically for you after purchase, using a diamond that matches the exact quality and specifications you selected. Nothing is mass-produced or held as generic stock — each ring is created with intention, just for your moment.
Each ring is individually crafted to order. Please allow around 4–5 weeks from the time of purchase. We will keep you updated throughout the process.
Your ring is delivered via fully insured, secure courier across the UK at no extra cost. It arrives in our signature luxury presentation box, ready for your proposal.
Yes — all Isla Bella orders are shipped fully insured to protect your purchase during transit. From our hands to yours, your ring is covered every step of the way.
Every order includes your engagement ring, IGI diamond certificate, luxury ring box and outer packaging, polishing cloth, and a proposal card.
Everything arrives prepared for one moment — the one they'll never forget.
Everything arrives prepared for one moment — the one they'll never forget.
Orders placed through the website are paid at checkout. For concierge enquiries, we will guide you through the process before any payment is taken.
Ring Size & Returns
You can refer to our Ring Size Guide, which includes both UK and US sizing to help you measure accurately at home before your order is placed.
Yes — we offer one free resize within 30 days of delivery for all engagement rings.
We offer a 30-day return period from the date you receive your ring. The ring must be unworn and in its original condition. Full details are on our Returns page.
Ring Builder & Custom Orders
Our Ring Builder lets you design your ring step by step — choosing your setting style, diamond shape, carat weight, and metal. Your price updates in real time, and once you're happy you can add directly to cart or speak to our Concierge team.
Yes. If you have something specific in mind, contact us through our Concierge and we will guide you through a bespoke design process.
Still have a question?
Our team is here to help. We'll be in touch within 24 hours.