Crafted for a Lifetime.
Covered for Life.
Every Isla Bella ring is built to endure. Our lifetime warranty is a commitment — not just a document.
We stand behind every ring we make.
From the moment your ring leaves our hands to the day it becomes a family heirloom — we are with you.
Lifetime Coverage
Your ring is protected against manufacturing defects and craftsmanship issues for the life of the piece.
Complimentary Repairs
If a craftsmanship issue arises, we will repair or restore your ring at no cost — restoring its brilliance to the original standard.
Permanent Support
Our team is here for the life of your ring — for questions, inspections, or care advice, before and after purchase.
"If something isn't right, we'll make it right."
Plain English. No small print.
If something isn't right due to how your ring was made, we take full responsibility.
- Manufacturing defects in the ring setting
- Structural integrity of the metalwork
- Prong or claw issues affecting diamond security
- Craftsmanship faults present at time of delivery
- One complimentary resize within 30 days of delivery
- Accidental damage — dropping, bending, or impact
- General wear and tear over time
- Surface scratches from everyday use
- Loss or theft of the ring or diamond
- Damage caused by third-party alterations
Please note: If your ring is altered, repaired, or worked on by a third-party jeweller, the Isla Bella lifetime warranty will no longer apply. To protect your warranty, always contact us first — we will guide you through the right process.
Making a claim is simple.
We've made the process as straightforward as possible — because if something needs attention, the last thing you need is complication.
Make a Claim
Contact our team using the button below. Tell us what's happened and we'll confirm whether it's covered and what happens next.
Secure Postage
If required, we'll provide a fully insured, prepaid shipping label. Your ring travels back to us safely — at no cost to you.
Restored & Returned
Our craftsmen inspect and restore your ring to its original standard. It's returned to you fully insured, as it should be.
"Your ring is made for a lifetime. We make sure it stays that way."
The House of Isla BellaNeed to make a claim or have a question?
We're here to help — before, during, and long after your purchase.